999 Bets' Terms and Conditions — Clear and straightforward language

999 Bets (hereinafter referred to as the "Platform", "we", or "999 Bets") is an online gaming and Sports Betting service provider. By using our website or app, you are deemed to have automatically accepted these Terms and Conditions.

These Terms and Conditions are governed by the applicable laws of Bangladesh. This document serves as a legally binding agreement between the user and 999 Bets. It is therefore important that you read it in full.

• This platform is intended for individuals aged 18 and above only.
• Users accessing the platform from outside Bangladesh are solely responsible for complying with their local laws.
• 999 Bets reserves the right to amend these Terms and Conditions at any time.
• Continued use of the platform following the publication of revised Terms and Conditions will be treated as valid acceptance.

To play games or place bets on 999 Bets, you must first create an account. You are required to provide accurate and truthful information at the time of registration. Opening an account with false information is strictly prohibited and may result in account termination.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• It is the user's own responsibility to keep their account password secure.
• Your account must not be shared with or used by any third party.
• Verification of the mobile number and email address provided at registration is mandatory.
• Any suspicious activity on your account must be reported to support immediately.

As a responsible gaming platform, 999 Bets is committed to keeping minors away from gambling. Users must declare they are over 18 years of age at registration, and age verification via national ID or passport may be required where necessary.

• A national ID may be required for KYC (Know Your Customer) verification.
• If any age-related information is found to be false, the account will be permanently closed.
• 999 Bets recommends the use of parental control tools to protect minors.

Deposits and withdrawals on 999 Bets can be made via bKash, Nagad, and Rocket. All financial transactions are secured with SSL encryption. Deposit and withdrawal limits are set in accordance with the Terms and Conditions.

• Minimum deposit amount: BDT 100.
• Minimum withdrawal amount: BDT 300.
• Withdrawals are typically processed within 5–15 minutes.
• Making payments to multiple accounts from the same mobile number is prohibited.
• Withdrawal funds will only be sent to the mobile number used for the deposit.
• The maximum daily withdrawal limit is BDT 50,000.

999 Bets does not accept third-party payments. Deposits from another person's account are strictly prohibited. If money laundering or illegal funds are suspected, 999 Bets reserves the right to investigate the account in question.

999 Bets offers a range of bonuses and promotions — including welcome bonuses, cashback, reload bonuses, and VIP rewards. Each bonus carries its own terms and conditions, which users are required to follow.

• The welcome bonus is available to new members only.
• To use a bonus, the minimum wagering requirement must be met (typically 10x–20x).
• The maximum amount that can be withdrawn from bonus funds is 3 times the bonus amount.
• Claiming multiple bonuses from the same IP address, device, or mobile number is prohibited.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• 999 Bets reserves the right to modify or cancel any promotion without prior notice.

999 Bets offers a variety of games including Sports Betting, fish games, slots, and bingo. Each game has its own rules. All betting decisions are final and no disputes will be entertained.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is left incomplete due to a technical issue, it will be considered void and the stake will be refunded.
• For bets placed on cricket, football, or other sports events, if the match is cancelled, the bet is also cancelled.
• If a technical error is detected in a game result, 999 Bets reserves the right to void the round in question.
• All games are powered by RNG (Random Number Generator) technology — results are completely unbiased.

999 Bets believes gaming is for entertainment — not a solution to financial problems. That is why we take our responsible gaming policy very seriously. This section of our Terms and Conditions is the most important to us.

• You can set your own deposit limit at any time.
• Contact support to request a Cooling-off period or permanent Self-Exclusion.
• If you notice signs of gaming addiction, seek help immediately.
• 999 Bets never encourages problem gamblers to play more.

To learn more about responsible gaming, visit our Responsible Gaming View Page.

999 Bets reserves the right to temporarily or permanently close any account under the following circumstances:

• Violation of these Terms and Conditions.
• Involvement in fraud, cheating, or any illegal activity.
• Registering with false information.
• Abusing the bonus system.
• Operating multiple accounts.
• Renting or selling your account to another person.

999 Bets takes your personal data seriously. We never sell your information to third parties. Full details on how we collect, store, and use your data are set out in our Privacy Policy.

• All data is protected with SSL encryption.
• Payment information is never stored on our servers.
• Your information is used solely for service improvement and legal compliance purposes.
• To request deletion of your data, please contact support.

For more details, visit our Privacy Policy Read.

If you have a complaint or dispute, please contact our customer support first. 999 Bets commits to responding within 48 hours.

• Complaint submission deadline: within 30 days of the incident.
• If the support team is unable to resolve an issue, it will be escalated to a higher authority.
• In all disputes, the decision of 999 Bets shall be considered final; however, mediation by mutual agreement of both parties is possible.

999 Bets is committed to delivering the highest standard of service. However, our liability is limited in certain specific circumstances:

• 999 Bets is not liable for any losses caused by internet disconnection.
• We are not directly liable for issues caused by third-party payment providers.
• In the event of an unforeseen technical failure, the maximum compensation is limited to the amount of the bet in question.
• 999 Bets will not be held liable for any loss resulting from a user's own negligence or password sharing.

999 Bets reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the website, and for significant updates, a notification will be sent to your registered mobile number.

If you have any questions about these Terms and Conditions, please contact our support team. We are available 24/7 and ready to assist.